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Privacy Policy - Star One
Last updated: 2025
At Star One, we respect and protect the privacy of our users. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile app, website, and related services.
1. Information we collect
We may collect the following types of information:
Personal information: name, surname, email address, telephone number.
Usage information: data about how you interact with the app and website.
Device information: device type, operating system, technical identifiers.
Real-time location: We collect precise location data from your device to enable transportation service requests, driver assignment, fare calculation, and real-time service tracking. This information is only used while the service is active.
The Star One app collects location data even when the app is closed or in the background, provided the user has granted the corresponding permissions.
This information is necessary for:
Active travel monitoring
Assignment and monitoring of services
User and service security
Calculation of rates and times
Location data collection stops when the service ends or the user revokes permissions from their device.
Information related to payments and transactions made within the application, including the use of a digital wallet (without storing complete card details).
Basic financial information related to the use of the digital wallet (balances, transaction history within the app).
Star One does not store full bank card details. Payment processing is handled by secure and certified payment providers.
2. Use of information
The Star One application may request device permissions such as access to location, phone or notifications, only when they are necessary for the proper functioning of the services offered (taxi, delivery, vehicle rental and freight transport).
These permissions are used exclusively to provide the service requested by the user. In the case of location, this may be used in real time and in the background when necessary for the proper provision of mobility services, trip tracking, and user safety, always with the consent granted through operating system permissions.
2. Use of information
We use the information collected to:
To provide and improve our mobility services.
To contact you about support, updates, or important notices.
Ensure the security and proper functioning of the platform.
Comply with legal and regulatory obligations.
The information collected may vary depending on the type of user (passenger, driver or service provider) and is used exclusively for the proper operation of the Star One platform.
The information collected may vary depending on the type of user:
Passenger users
Driver users
Service providers
Each type of information is used exclusively for the proper operation of the corresponding services within the Star One platform.
3. Information sharing
Star One does NOT sell personal information.
We can only share information with:
Providers of technological services necessary to operate the app.
Legal authorities when required by law.
4. Information Security
We implement technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
5. User Rights
You have the right to:
Access your personal information.
Request the correction or deletion of your data.
Withdraw your consent at any time.
Request the deletion of your account and personal data.
To exercise these rights, contact us at:
📧 startaxiusa@gmail.com
6. Cookies and similar technologies
Our website may use cookies to improve user experience and analyze site usage.
7. Links to third parties
The app or website may contain links to external services. Star One is not responsible for the privacy practices of those services.
8. Changes to this policy
We reserve the right to update this Privacy Policy. Changes will be posted on this page.
9. Contact
Star One
📍 Bay Shore, NY, United States
📧 startaxiusa@gmail.com
9. Contact
Star One
📍 Bay Shore, NY, United States
📧 startaxiusa@gmail.com